Vuzix Solutions
Remote Expertise. Packed & Ready.
Microsoft Teams or Zoom
M400 or LX1
Carrying Case
Essential Accessories
REMOTE ASSIST
When specialized expertise isn't available on site, Vuzix smart glasses allow frontline workers to share what they see with remote colleagues while keeping their hands available for the task.
Use Microsoft Teams or Zoom to connect technicians, specialists and supervisors in real time for troubleshooting, inspection, training and guidance, without requiring the expert to travel or the worker to hold a phone or tablet.
Preloaded with Microsoft Teams and Zoom
Keep hands on the task
Collaborate in real time
See what they see
You can view availability here.
Vuzix remains committed to supporting customers who rely on M400 smart glasses for enterprise deployments. M400 product and technical support is planned to continue through December 31, 2028, providing customers considering or currently deploying M400s with a clearly defined long-term support horizon.
The M400 operating system will remain on Android 13. While routine OS security updates are no longer planned, Vuzix will evaluate critical or severe security issues and work with customers on solutions as appropriate throughout the support period.
Vuzix will also maintain popular M400 enterprise applications, such as Zoom, Microsoft Teams, and Mobilium, through December 31, 2028, with application updates provided as needed to maintain supported functionality.
Customers can continue deploying M400 with confidence, backed by Vuzix technical expertise and a defined support commitment through December 2028. Customers requiring routine OS security updates or an operating system beyond Android 13 are encouraged to explore Vuzix LX1 smart glasses.
SKU: SKU:472T00033
Empower frontline and field workers with hands-free remote assistance using the Vuzix Remote Assist Kit. Designed for real-world environments, this turnkey solution enables workers to securely share their point of view with remote experts—improving speed, accuracy, and first-time fix rates. With a connection to your favorite collaboration platform, and a rugged, field-ready kit, teams can deploy quickly and start collaborating immediately.
What's Included:
Couldn't load pickup availability
You can view availability here.
Vuzix remains committed to supporting customers who rely on M400 smart glasses for enterprise deployments. M400 product and technical support is planned to continue through December 31, 2028, providing customers considering or currently deploying M400s with a clearly defined long-term support horizon.
The M400 operating system will remain on Android 13. While routine OS security updates are no longer planned, Vuzix will evaluate critical or severe security issues and work with customers on solutions as appropriate throughout the support period.
Vuzix will also maintain popular M400 enterprise applications, such as Zoom, Microsoft Teams, and Mobilium, through December 31, 2028, with application updates provided as needed to maintain supported functionality.
Customers can continue deploying M400 with confidence, backed by Vuzix technical expertise and a defined support commitment through December 2028. Customers requiring routine OS security updates or an operating system beyond Android 13 are encouraged to explore Vuzix LX1 smart glasses.
What's in the Kit
Vuzix Enterprise Kits combine smart glasses, software and essential accessories into purpose-built packages for common enterprise needs.
FIND YOUR FIT
The Remote Assist Kit is available with M400 or LX1. Both support hands-free remote collaboration; choose based on how frequently and where your workers will use the device.
M400 REMOTE ASSIST KIT
Ideal when remote assistance is needed as the situation arises across changing tasks and environments.
Grab it for a repair. Connect with an expert. Complete the task. Pack it away until it's needed again.
Best for: Field Service, Maintenance, Inspection, Variable Environments
IP67 | 2-Meter Drop Safe | Hot-Swappable Power
LX1 REMOTE ASSIST KIT
Ideal when remote collaboration is one part of a broader, continuous hands-free workflow across indoor operations.
LX1 combines remote assistance with the performance, full-shift power and upgradeable platform needed when smart glasses become part of the worker's everyday equipment.
Best for: Manufacturing | Operations | Training | Indoor Workflows
Full-Shift Power | 1000+ Tumbles | Android 15
BUILT FOR REMOTE EXPERTISE
Connect technicians with specialists for equipment troubleshooting, installation and repair.
Allow specialists to observe work and conditions from the wearer's point of view without traveling on site.
Give less-experienced workers access to knowledgeable colleagues while they perform the task.
Connect frontline personnel with engineering, quality and operational expertise when issues arise.
FAMILIAR COLLABORATION TOOLS
Each Remote Assist Kit comes with software preloaded to connect with Microsoft Teams and Zoom, allowing organizations to bring hands-free video collaboration into familiar enterprise communication environments.
Give frontline workers a hands-free connection to the people who can help them solve problems, complete work and keep operations moving.
