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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts

Vuzix Remote Assist Version 2.6 - Release Notes

Remote Assist | Aug 05, 2020

What's New for VRA Glasses:

  • HD Snapshot improvements:
    • Take a HD picture for snapshots even on Low bandwidth calls.
    • Enable/disable the device flashlight (if available) from the smart glasses app or dashboard during a call.
  • Added workflow step options:
    • Record video
    • Take picture
  • Added workflow features:
    • Start video call via the menu button
    • Send workflow report after finishing a Workflow
  • New feature:
    • Record offline video (+upload when internet connection reestablished)
  • Startup tutorial for new customers on the smart glasses.
  • Added support for up/down movement on the smart glasses touchpad
  • Setting to start VRA when the smart glasses are powered on
  • Improved stability

What's New for VRA Portal:

  • Edit workflow name
  • Edit group name
  • Individual groups
  • Flashlight feature for calls with Vuzix smart glasses
  • Record video step in workflows
  • Scan QR code step
  • Verify QR code step
  • Settings for email workflow report
  • More detailed logs
  • Improved stability
  • Various minor bugs fixing

What's New for VRA Mobile:

  • Enable/disable the device flashlight (if available) from the smart glasses app or dashboard during a call.
  • Added workflow step options:
    • Record video
    • Take picture
  • Added workflow features:
    • Start video call via the menu button
    • Send workflow report after finishing a Workflow
  • Added ability to generate guest call tokens
  • Added ability to generate smart glasses login QR-codes
  • Added ability to generate Wi-Fi credential QR-codes
  • Improved stability and bug fixes

Back to Release Notes
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