Smart glasses make remote assist a breeze
Remote service workers are benefiting from AR (augmented reality) and wearable computing. Consequently, the 2020s will see a steep increase in remote service workers using smart glasses.
The hands-free technology streamlines communication.
Smart glasses help field service workers in the following ways:
- Faster customer response and lower down times
- Increases in first-time fix-rates
- Immediate expert insight for issue resolution at the point of inspection
- Save expert travel costs and commute times
- Hands-free working to make repairs easier
For more, visit Vuzix’ Field Service in Action white paper.
Smart glasses are an ideal companion for technicians and other remote service professionals
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