Vuzix Blog

Field Service Pros and Smart Glasses a Natural Fit – White Paper

05-May-2020

Smart glasses make remote assist a breeze

Remote service workers are benefiting from AR (augmented reality) and wearable computing. Consequently, the 2020s will see a steep increase in remote service workers using smart glasses. 

The hands-free technology streamlines communication. 

READ: Vuzix and COVID-19 – Smart Glasses help businesses manage the shift

Smart glasses help field service workers in the following ways:

  • Faster customer response and lower down times
  • Increases in first-time fix-rates
  • Immediate expert insight for issue resolution at the point of inspection
  • Save expert travel costs and commute times
  • Hands-free working to make repairs easier

For more, visit Vuzix’ Field Service in Action white paper.


Smart glasses are an ideal companion for technicians and other remote service professionals

“Vuzix” is a registered trademarks of Vuzix Corporation