
Vuzix Solutions
Remote Assist Kit M400
Productivity meets lightweight comfort


Remote Assist Kit - M400
472T00033
Empower frontline and field workers with hands-free remote assistance using the Vuzix Remote Assist Kit. Designed for real-world environments, this turnkey solution enables workers to securely share their point of view with remote experts—improving speed, accuracy, and first-time fix rates. With a connection to your favorite collaboration platform, and a rugged, field-ready kit, teams can deploy quickly and start collaborating immediately. Each kit includes:
- M400 Smart Glasses
- 4800 mAh Power Bank
- Headband Mount
- Ball Cap Mounts
- USB-C Viewer Cable
- 4800 mAh Power Bank
- USB-A to USB-C Charging Cable
- Custom Hard Case
- Manuals
- Pre-loaded software to connect with Microsoft Teams and Zoom

Country Availability
- Armenia
- Bangladesh
- Brazil
- Canada
- Chile
- Colombia
- Costa Rica
- European Union (CE)
- Israel
- Kazakhstan
- Kyrgyzstan
- Malaysia
- Mexico
- Nepal
- Pakistan
- Panama
- Peru
- Philippines
- Singapore
- South Korea
- Switzerland
- Turkey
- United Kingdom
- United States
- US Territories
- Vietnam

Remote Assist Kit - M400
Certified for the Toughest Jobs
Vuzix Remote Assist for Microsoft Teams is a high security version adhering to Microsoft security guidelines. As such, to run this application in your instance you will need your IT admin to grant permissions to enable. This is a MS verified application. Read the Advisement.
Technical Specifications
OPTICS
- Display resolution: nHD color display
- Display type: OLED
- Aspect ratio: 16:9
- Field of view (diagonal):
16.8°, equivalent to a 5 in. mobile device screen seen at 17 inches - Brightness: > 2000 nits
- Contrast: > 10,000:1
- 24-bit color with true black
- Supports left or right eye use
POWER
- On-board battery to enable hot swapping for zero down-time
CONTROLS
- 4 control buttons
- Voice control
- 2 axis touchpad with multi-finger support
CONNECTIVITY
- USB 3.1 Gen 2 on USB Type-C
- Wi-Fi 2.4/5Ghz 802.11 a/b/g/n/ac
- Bluetooth 5.0 BR/EDR/LE
SYSTEM
- 8 Core 2.52Ghz Qualcomm XR1
- 6GB LPDDR4 RAM
- 64GB internal flash memory
- Upgradeable to Android 13 OS
- OS and apps OTA upgradeable
- MDM available from multiple partners
AUDIO
- Integrated speaker (up to 97db output)
- Triple noise-canceling microphones
- Bluetooth audio: HSP/A2DP
Camera
- Up to 13-megapixel stills
- Streaming video at 1080p, 60fps
- Improved auto-focus (PDAF)
- LED flash/scene illumination
- Barcode scanning
Integrated Head Tracking
- 3-degree of freedom head tracking
- 3 axis gyro
- 3 axis accelerometer
- 3 axis mag/integrated compass
Environment
- Operating temperature -20ºC to 50ºC
- Operating humidity 0-95% RH
- Storage temperature -30-70ºC per MIL-STD-810H
- Storage humidity 0-95% RH
- IP67 rated protection against water and dust
Supported Languages
- English
- Spanish
- French
- German
- Mandarin- Simplified Script
- Mandarin- Traditional Script
- Cantonese- Traditional Script
- Japanese
- Arabic
- Bulgarian
- Czech
- Danish
- Dutch
- Farsi
- Finnish
- Greek
- Hebrew
- Hindi
- Hungarian
- Italian
- Indonesian
- Korean
- Norwegian
- Polish
- Portuguese
- Russian
- Swedish
- Thai
- Turkish
Battery
- 3200mAh Xtreme Weather Power Bank
- IP67 rated protection against water and dust
- Rated -20ºC to 45ºC (-4°F to 113°F)
GPS
- GPS/GLONASS
Mounting
- Vuzix All-Day Comfort Headband with Universal Rail
Certifications
- Drop safe to 2 meters
- IEC6060-1-1-2:2014 Medical Device Safety and Performance certified
- ISO 14644-1 Class 2 Clean Room rating
Interested In learning more?
Reach out to discuss your unique use case with our dedicated team.
