Vuzix Solutions

Remote Assist Kit M400

Productivity meets lightweight comfort

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Remote Assist Kit - M400

Remote Assist Kit - M400

PART #: SKU:472T00033

Regular price $1,699.99 USD
Regular price Sale price $1,699.99 USD
Sale Sold out

Empower frontline and field workers with hands-free remote assistance using the Vuzix Remote Assist Kit. Designed for real-world environments, this turnkey solution enables workers to securely share their point of view with remote experts—improving speed, accuracy, and first-time fix rates. With a connection to your favorite collaboration platform, and a rugged, field-ready kit, teams can deploy quickly and start collaborating immediately. Each kit includes:

  • M400 Smart Glasses
  • 4800 mAh Power Bank
  • Headband Mount
  • Ball Cap Mounts
  • USB-C Viewer Cable
  • USB-A to USB-C Charging Cable
  • Custom Hard Case
  • Manuals
  • Pre-loaded software to connect with Microsoft Teams and Zoom
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DURABILITY

Certified for the toughest jobs

Technical Specifications

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OPTICS
  • Display resolution: nHD color display
  • Display type: OLED
  • Aspect ratio: 16:9
  • Field of view (diagonal):
    16.8°, equivalent to a 5 in. mobile device screen seen at 17 inches
  • Brightness: > 2000 nits
  • Contrast: > 10,000:1
  • 24-bit color with true black
  • Supports left or right eye use
SYSTEM
  • 8 Core 2.52Ghz Qualcomm XR1
  • 6GB LPDDR4 RAM
  • 64GB internal flash memory
  • Upgradeable to Android 13 OS
  • OS and apps OTA upgradeable
  • MDM available from multiple partners
CONNECTIVITY
  • USB 3.1 Gen 2 on USB Type-C
  • Wi-Fi 2.4/5Ghz 802.11 a/b/g/n/ac
  • Bluetooth 5.0 BR/EDR/LE
BATTERY
  • 3200mAh Xtreme Weather Power Bank
  • IP67 rated protection against water and dust
  • Rated -20ºC to 45ºC (-4°F to 113°F)
CONTROLS
  • 4 control buttons
  • Voice control
  • 2 axis touchpad with multi-finger support
POWER
  • On-board battery to enable hot swapping for zero down-time
AUDIO
  • Integrated speaker (up to 97db output)
  • Triple noise-canceling microphones
  • Bluetooth audio: HSP/A2DP
GPS
  • GPS/GLONASS
CAMERA
  • Up to 13-megapixel stills
  • Streaming video at 1080p, 60fps
  • Improved auto-focus (PDAF)
  • LED flash/scene illumination
  • Barcode scanning
INTEGRATED HEAD TRACKING
  • 3-degree of freedom head tracking
  • 3 axis gyro
  • 3 axis accelerometer
  • 3 axis mag/integrated compass
MOUNTING
  • Vuzix All-Day Comfort Headband with Universal Rail
ENVIRONMENT
  • Operating temperature -20ºC to 50ºC
  • Operating humidity 0-95% RH
  • Storage temperature -30-70ºC per MIL-STD-810H
  • Storage humidity 0-95% RH
  • IP67 rated protection against water and dust
CERTIFICATIONS
  • Drop safe to 2 meters
  • IEC6060-1-1-2:2014 Medical Device Safety and Performance certified
  • ISO 14644-1 Class 2 Clean Room rating
SUPPORTED LANGUAGES
  • English
  • Spanish
  • French
  • German
  • Mandarin- Simplified Script
  • Mandarin- Traditional Script
  • Cantonese- Traditional Script
  • Japanese
  • Arabic
  • Bulgarian
  • Czech
  • Danish
  • Dutch
  • Farsi
  • Finnish
  • Greek
  • Hebrew
  • Hindi
  • Hungarian
  • Italian
  • Indonesian
  • Korean
  • Norwegian
  • Polish
  • Portuguese
  • Russian
  • Swedish
  • Thai
  • Turkish

Developers

Learn how you can access Vuzix resources to build your own applications for our products. Access our Developer's Center for information on our family of devices and developers kits.

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