As technologies keep advancing, technicians are responsible for servicing a large range of products of increasing complexity. With Vuzix field services smart glasses, workers in the field can access task-based information directly in their line of vision — heads up and hands-free. 

And they can quickly connect to experts remotely, eliminating the need for costly travel and providing speedy resolution to tough issues.

Many field technicians must still consult paper manuals and rely on manual documentation. This can increase workflow inefficiencies and error rates. 

Vuzix AR glasses for field service enable easy audio and visual documentation. Best of all, they provide a hands-free, intuitive interface between your company’s digital content — detailed instructions, diagrams, and videos — and technicians in the field.

It’s estimated that 25% of service calls require follow-up visits. This is often due to a lack of training, experience, and access to information. 

With Vuzix AR glasses for field service, training and courses can take place remotely, delivered directly to a single location or to multiple sites. Technicians can receive on-the-job, interactive training and supervision simultaneously from instructors or senior personnel.