Remote Support Solutions for Audits, Maintenance, and Worker Safety
2022 Case Study
Overview
With global travel restrictions and reduced on-site staffing, The Clorox Company needed a reliable way to continue mandatory plant audits while maintaining operational efficiency and worker safety. At the same time, the company faced limited availability of maintenance and logistics professionals across multiple facilities.
To address these challenges, Clorox deployed Vuzix smart glasses as a remote support solution, enabling real-time collaboration, first-person visibility, and expert guidance without requiring travel or additional on-site personnel.
The Challenge
Clorox needed a solution that would allow them to:
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Complete mandatory plant audits despite travel restrictions
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Maintain compliance with audit schedules
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Reduce machinery downtime
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Support employee safety
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Offset reduced availability of skilled maintenance and logistics staff
Traditional audit and inspection methods relied heavily on in-person visits, which were no longer feasible or efficient under new operating constraints.
The Solution
Clorox implemented Vuzix smart glasses across multiple plants to support both remote maintenance and facility inspections.
Worker Training & Equipment Maintenance
Employees were equipped with smart glasses to:
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Troubleshoot equipment issues
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Perform maintenance and repairs
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Receive real-time guidance from remote experts
Remote specialists were able to see exactly what on-site workers saw and provide moment-of-need support, reducing delays and eliminating the need for travel.
Facility Inspections & Audits
Clorox also deployed Vuzix smart glasses to conduct:
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Zero Waste audits
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Fiscal audits
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Remote site walk-throughs
The solution provided:
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First-person point-of-view video
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Visual guidance for operators
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Recorded documentation for external auditors
This eliminated the need to fly auditors on site while still meeting compliance and documentation requirements.
Usage Goals
The deployment was driven by five core objectives:
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Decrease audit times
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Maintain audit schedule compliance
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Reduce machinery downtime
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Improve maintenance response speed
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Support worker safety
Proven Results
The results were immediate and measurable:
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Remote site walk-around audits were completed in one-tenth of the time compared to pre-adoption methods
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Approximately $949 saved per person, per audit
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20% reduction in machinery downtime due to faster maintenance response times
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Reduced employee exposure risk by limiting travel and on-site personnel
Business Impact
By leveraging Vuzix smart glasses, Clorox was able to:
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Maintain operational continuity during workforce and travel disruptions
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Improve audit efficiency without sacrificing compliance
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Enable faster, more effective maintenance support
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Enhance worker safety across multiple facilities
The solution proved that remote support technology can deliver both cost savings and operational resilience, even in highly regulated industrial environments.
Conclusion
The Clorox Company’s adoption of Vuzix smart glasses demonstrates how augmented reality and remote support solutions can transform audits, maintenance, and training. By replacing travel-intensive processes with real-time, first-person collaboration, Clorox reduced costs, improved efficiency, and protected its workforce — all while maintaining high operational standards.

