FAQ

How large is the Blade's display?

The Blade's display is currently configured as a 480x480p square which occupies 19 degrees of the right eye field of view (FOV). This square display can be positioned anywhere in the 28 degree vertical Waveguide on the device. 

More FAQ's:

How can I navigate the Blade user interface?

  • The Blade has one physical button which is the power button. This button can be used to power ON and power OFF the Blade. It also has a touchpad on the right temple. All the interactions with the Blade are done using this touchpad as gestures.
  • For details on Blade gestures, refer to the Blade Quick Start Guide.
  • The Blade has two LEDs. The green power LED is the visual indicator that the Blade is powered ON or if the Blade is being charged. The red recording LED is the visual indicator that the camera app is being accessed or a video is being recorded by the Blade.

Can I use voice commands to control the Blade?

  • Not at this moment, but the functionality will be available via a future OTA update.

What Connectivity features does Blade provide?

  • The Blade provides USB connectivity for development, MTP/PTP for media transfer(Pictures/Videos). Blade also provides Wi-Fi and Bluetooth for wireless connectivity.

What Wi-Fi bands does Blade support?

  • The Blade can connect to any Wi-Fi that provides the 802.11b/g/n 2.4GHz Wi-Fi bands.

What is maximum SD-Card size supported on Blade?

  • The Blade is compatible with any size Micro-SD Cards as long as they are formatted as FAT32.

What are the camera specifications on Blade?

  • Blade camera is 8MP camera with 720p 30fps or 1080p 24fps video recording capabilities.

How can I transfer files to/from the Blade?

  • To transfer files from the Blade via USB, you will first need to change the USB mode in Settings to MTP (Media Transfer Protocol) or PTP (Picture Transfer Protocol) mode. This can be accessed in Settings under USB Mode. Once enabled, you will be able to navigate the filesystem on the Blade when plugged into a PC via USB as a standard USB storage device.

Where can I download the Companion App?

You can download the Companion App right now for iPhone in the Apple App Store, or you can download the Companion App for Android in the Google Play Store.

Why don't my pictures/videos show up in my companion app?

To troubleshoot issues loading pictures/videos in the companion app, confirm both the Vuzix Blade and the companion app are updated to the latest release, then follow the recommendations specific to your device below:

For Android devices:

  • Ensure WiFi is enabled on the mobile device and the Blade
  • Ensure the Blade is powered on and connected to the mobile device


For iOS devices:

  • Ensure WiFi is enabled on the mobile device and the Blade
  • Ensure both devices are connected to the same WiFi network
  • Ensure the Blade is powered on and connected to the mobile device

How can I link my Blade to the Companion app?

The Companion App is available for your Vuzix Blade and it can be installed on your iOS or Android smartphones. The Companion App enables easy setup and customization of your Blade and manages the communication link between the Blade and your smart phone. It also has features like photo transfer, configuring the settings and installing applications.

To download the companion app for,

Once you install the Companion app on your smartphone, follow the below steps to connect your Blade with the installed Companion app.

  1. Start the Companion app on your smartphone. Hit 'Start Setup' to start link procedure.
  2. Agree to the Vuzix Terms of Service.
  3. The Welcome screen explains the steps involved in the setup process. Hit Next.
  4. The next screens explains the basic gestures available on your Blade. When comfortable hit Next to the link screen.
  5. The link screen show the QR-Code using which you can link to the Blade. On your Blade navigate to the Settings > Connectivity and tap on Companion Link.
  6. If Bluetooth on Blade is disabled, notice 'Bluetooth Required' screen. On that screen swipe and tap Yes. Notice the Camera gets turned on with message 'Looking for QR code in Blade's Companion app'. Now you will be able to scan the QR-Code on the smartphone.
  7. Once the QR-Code code is scanned, the Blade will verify the link and show a status 'Linked' on both your smartphone and 'Connected' on your Blade. Click on on the smartphone.
  8. The next step is to personalize. You can name your Blade, for example 'Joe's Blade'. This new name will be your Blade's Bluetooth Name. Hit Next when done.
  9. Next step is to customize the notifications that show up on your Blade. Enable or disable any app's notification by toggling the buttons. Hit Next when done.
  10. Finally, the tutorial explains the more advance gestures on Blade.


If your smartphone or Blade are not in range (or Bluetooth is off or Airplane mode is on) you will see a disconnect icon on your Blade and a disconnect message on your Companion app. When both devices come in range (or Bluetooth is on) they automatically are connected.

Also see the video to understand the process better.


How can I perform a software update on the Blade?

The Blade has the ability to perform a Software update over-the-air (OTA). Note: performing a an update to the Blade OS will not remove or erase any of your personal data (photos, videos, settings and apps).

To perform a software update on your Blade, ensure the device's battery is charged to at least 50% and is connected to the internet (Wi-Fi).

When connected to the internet, the Blade will automatically check for updates at the frequency selected and display a message if one is available.

You can also manually trigger a check for updates via the Blade Software Update menu or on the Companion App.

To check and update your Blade follow the below instructions: 

From the Companion App:

Ensure the Blade is currently connected to the Companion App on your smartphone. Click on Settings tab, scroll down and click on the "Software Update" option.

Clicking on 'Check for Software Update' will check if there is a new Software version available. If no updates are available, you will be prompted with a message indicating 'Your Blade software is up to date'. If an update is available, a status message will show up with release notes explaining the contents of the new version. Note: The ability to initiate the Software update of the Blade OS from Companion App is currently not implemented. To initiate the update, follow the steps below.

From within the Blade Settings App:

On your Blade, navigate to Settings > System Software Update.

Clicking on the 'Check for updates' option will check if there is a new Software version available. If there are no updates available, a toast message will appear indicating as such. If there is an update available, you will be prompted with a dialog saying new updates are available for your Blade. The dialog will guide your through the process of Downloading the Software Update, Verifying it and later installing. As part of this process, the Blade will reboot after the install.


How to learn more about Amazon's Alexa on the Blade?

Amazon Alexa on the Blade is currently being certified by Amazon. At this time it is available as Beta for customers who opt in.

For further information or to submit an issue/comment, please contact us from our support page. Remember to select the product "Amazon Alexa". 

Have a question or interested in finding out more information?